Associations and services
you should know
PUBLIC SERVICE
Several public institutions can assist the parents of missing children. 116000 Enfants Disparus works closely with several of them. The public service website also allows you to find out about the steps you must take.
Ombuds person: 09 69 39 00 00
List of regional Justice services
Légifrance
French Ministry of Foreign and European Affairs: 01 43 17 80 32
French Ministry of Justice: 3939
Public Service
FAMILY MEDIATION
Family mediation consists of the intervention of a family mediator in order to restore dialogue and allow family members in conflict to find a solution adapted to the situation together. Family mediation can be requested by the judge or be at the initiative of the family. In this section you will find specialized organizations.
• APME Médiation: 01 30 21 75 55
• FENAMEF: 02 31 46 87 87
ASSOCIATIONS OF RELATIVES OF MISSING PERSONS
The mission of the 116000 Enfants Disparus is to listen and support the families of missing children and young adults up to the age of 25. In the event of the disappearance of a loved one, it can be comforting to share your story with others in a similar situation.
• APEV: 01 46 48 35 94
• La Mouette: 05 53 47 06 18
• Manu association: 06 23 63 69 53
YOUTH LISTENING CENTRES
Are you between 12 and 25 years old and need to discuss a difficult personal situation with a professional? You can contact the youth listening centres:
• Fil santé jeunes: 08 00 23 52 36
• Paris Ados Services: 01 42 40 20 42
PARENT LISTENING CENTRES
In some situations, communication may have broken down between parent and child. If this is your case, then there are associations that can help you by offering personalized support to rebuild the relationship.
Ecole des parents (Parents’ school): 01 47 53 62 70
Phare Enfants-Parents: 01 43 46 00 62
FNCIDFF (Fédération nationale des Centres d’Information sur les Droits des Femmes et des Familles – National Federation of Information Centres on the Rights of Women and Families)
VICTIM ASSISTANCE
The National Institute for Victim Support and Mediation (INAVEM) is an umbrella institute to 150 associations to support victims of all types of crime throughout France. INAVEM offers victims and their families a nationwide number staffed by a team of professionals trained in victim assistance.
08 victimes: 08 84 28 46 37
INAVEM: 01 41 83 42 00
France Victimes: 116006
Suicide prevention (Samaritans): 3114
Interministerial Delegate for Victim Assistance (DIAV): 01 44 77 60 60
PARENTAL ALIENATION
In case of parental abduction, we often speak of parental alienation syndrome. It is a process of control and manipulation that leads the child to reject the absent parent and to break all emotional ties for no objective reason. Fortunately, this situation is exceptional, however if you are a victim, you can get support.
• ACALPA: 06 46 35 24 48
ADDICTIONS
Some young people may, during adolescence, test the limits of authority by trying new experiences and developing an addiction to them. Gambling, alcohol, drugs, the ADAIS association (Addiction Drogue Alcool Info Service) allows young people and their parents to better understand addiction and find ways to combat it.
• Addiction Drogue Alcool Info Service: 08 00 23 13 13
SCHOOL BULLYING
School bullying results in violence, repetition and victim isolation. If your child experiences repeated verbal, physical or psychological abuse in school, this website and the freephone number will be able to help you.
• Non au harcèlement (No to bullying): 3020
ABUSE
If you are a victim of serious neglect, abuse or sexual violence, then these associations can help you find solutions.
• Allo enfance en danger (Hello children at risk): 119
• Enfance et partage (Childhood and sharing): 08 00 05 12 34
• Jeunes violences écoute (Youth violence listening): 08 08 80 77 00
INTERNET & ITS PERILS
Securing internet use for children has now become a real challenge and a responsibility for all adults. Often more literate than their parents, the younger generation born in the Internet era gets acquainted with it more quickly and without being wary of its perils: personal data protection, the accuracy of content, requests to meet… 116000 Enfants Disparus advises you to go to these different sites, with or without your children, to be able to discuss the issue with them. Some of them target them directly.
E-enfance (E-childhood): 08 00 20 02 00
Fais gaffe (Look out!)
Internet sans crainte (Internet without fear)
Net écoute (Net listening): 08 00 20 02 00
Pegi.info
REPORTING OFFENSIVE CONTENT ON THE INTERNET
There is an online reporting service, allowing Internet users to report any offensive content encountered on the Internet: www.pointdecontact.net
Use parental control software
The filtra.info website helps families find a suitable solution for the installation of parental control software: www.filtra.info
PROSTITUTION OF MINORS
If you have knowledge of the sexual exploitation of your child or of a risk of it, you can contact: Association ACPE – Agir contre la Prostitution des Enfants (acpe-asso.org) (Act against Child Prostitution)